Most people are too aggressive and defensive during confrontations.

They lose their humanity and their humility.

It's possible to confront someone (or be confronted) in a gentle, effective way that leads not only to your desired result, but also in a way that brings two people closer together personally or professionally.

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What you say can and will be used against you.

making your point without making a enemy is what is commonly referred to as tact

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Some people love their country because of what it is, because of the principles it is built on, because of its prosperity and freedom. Then others love their country because it is their country, and will destroy all that is actually good about it to silence those who disagree. Which do you think you are? - Symbiote

No, you're wrong and stupid for thinking that, of course that convinced you right?

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"You know the world is going crazy when the best rapper is a white guy, the best golfer is a black guy, the tallest guy in the NBA is Chinese, the Swiss hold the America's Cup, France is accusing the U.S. of arrogance, Germany doesn't want to go to war, and the three most powerful men in America are named Bush, Dick, and Colon. Need I say more?" - Chris Rock